Customer Care
Welcome to the Customer Care section of Seoulsta Privé! We're excited to help you with any questions or concerns about our fabulous products and services. Your satisfaction means the world to us, so don’t hesitate to reach out for support. Thank you for choosing Seoulsta Privé to elevate your fashion game!
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Store Policy
TERMS OF SERVICE
Welcome to Seoulsta Privé. These Terms of Service (“Terms”) govern your use of our website and services (“Site”) provided by Seoulsta Privé (“Company,” “we,” “us,” or “our”). By using the Site, you agree to these Terms. If you do not agree, please do not use our Site.
1. OVERVIEW
Seoulsta Privé is a curated fashion label offering exclusive, limited-quantity pieces—often one-of-one. Our garments are made for individuals who lead, not follow.
2. ELIGIBILITY
You must be at least 18 years old to use this Site or place an order. By using this Site, you represent that you are of legal age and that any information you provide is truthful and accurate.
3. PRODUCTS & AVAILABILITY
- All products are sold in limited or one-of-one quantities.
- Once an item is sold out, it may not be restocked.
- We reserve the right to modify or discontinue any product at any time without notice.
4. PRICING & PAYMENT
All prices are listed in USD.
We accept major credit/debit cards and other payment methods made available during checkout.
We reserve the right to change pricing at any time without prior notice.
5. SHIPPING
We currently ship domestically via USPS and may offer international shipping at our discretion.
Shipping fees are calculated at checkout.
6. RETURNS & EXCHANGES
Due to the limited and exclusive nature of our items:
All sales are final.
We do not accept returns, exchanges, or cancellations once an order is placed.
If your item arrives damaged or defective, please contact us within 48 hours of delivery at seoulstaprivehaus@gmail.com.
7. WHOLESALE
We do not offer wholesale or bulk purchasing.
Each piece is created to maintain exclusivity and individuality.
8. INTELLECTUAL PROPERTY
All content on this Site—including designs, images, logos, text, and graphics—is the property of Seoulsta Privé and is protected by intellectual property laws.
You may not copy, reproduce, or use our content without express written permission.
9. PRIVACY
Your use of the Site is also governed by our Privacy Policy.
10. LIMITATION OF LIABILITY
Seoulsta Privé is not liable for any damages that arise from your use of, or inability to use, this Site. We make no warranties, express or implied, about the accuracy or reliability of the Site or its content.
11. CHANGES TO TERMS
We reserve the right to update these Terms at any time. Updates will be posted on this page.
Your continued use of the Site after changes are posted constitutes your acceptance of those changes.
12. CONTACT
Questions? Reach out to us via our Contact page or email us at: seoulstaprive@gmail.com.
Wholesale Inquiries
We do not offer wholesale. Each piece is exclusive and produced in limited quantities. Seoulsta Privé is designed for the individual, not the masses.
Payment Methods
- Credit / Debit Cards

